Although we draw our inspiration from our Italian heritage, we are proudly Australian owned, designed, and made. We do stock some items that we do not make such as Nesti Dante Soap which is made in Italy and imported to Australia.

Never leave a burning candle unattended.

Keep away from children and pets.

Always burn your candle on a level, stable and heat-resistant surface.

Do not burn near draughts, fans or open windows.

Do not move a candle while it is burning or while the wax is hot.

Never burn for more than 4 hours at a time.

Stop burning when approximately 10mm of wax remains at the bottom of the jar.

Enjoy your candle safely and let every burn bring a little piece of Italy into your home.

All our candles are handmade in Australia using a high-quality soy wax blend, fragrant oils and lead-free 100% natural cotton wicks.

• We ship within Australia only at this stage and offer a flat rate of $10 regular tracked shipping or free domestic shipping on all orders over $100.  
• Please allow up to 3 days for your order to be packaged and dispatched.
• If your order is urgent please contact us first to see if we can accommodate your timeframe.  

Disclaimer:
Please note we are not responsible for any damage or melting once our candles have been delivered successfully. Do not leave the candles out in the sun, or outside for long periods of time.

We offer three shipping methods: 

• Pick up from our store in Hurlstone Park (2193 NSW) - Free 
• Domestic Standard - $10 
• Domestic Express - $15 

Once your order has been dispatched you will receive an email with your tracking number.

We will re-deliver, replace or refund the item if we have incorrectly addressed the delivery. However, we take no responsibility if you have given an incorrect or insufficient address.

If there are issues with your order, please email us at hello@theitalianflame.com.au with information and/or images detailing the issue and we will be in touch as soon as possible.

We offer full refunds or replacements for faulty items.

Photo’s must be supplied.

We want you to have a great experience with our products. We accept returns within 14 days of you receiving your order, provided products are unused.  

To process a return, please email us at hello@theitalianflame.com.au. 

Shipping costs for returns are at customers' own expense and the cost of shipping will be discounted from the refund total.